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Privacy Policy

Effective Date: June 10, 2025

This Privacy Policy outlines how Mosh Inc. (“Mosh”, “we”, “our”) collects, uses, and protects your personal information when you access or use the Mosh Admin Panel (“Platform”) for managing events and related operations. This policy is applicable to authorized U.S.-based users only.

1. Information We Collect

  • User Data: Name, email address, role, and login credentials of admins and authorized personnel.
  • Event Data: Information related to events, bookings, clients, attendees, and ticket sales.
  • Usage Data: Device, IP address, browser type, location, and usage logs.

2. How We Use Your Information

  • To manage and operate the Mosh Admin Panel
  • To authenticate and authorize user access
  • To analyze performance and improve services
  • To send operational updates and support notifications
  • To comply with applicable laws and protect platform integrity

3. Data Sharing

  • Service Providers: We may share data with trusted third-party vendors for hosting, analytics, security, and customer support.
  • Internal Access: Mosh staff may access data for support, maintenance, or investigative purposes.
  • Legal Compliance: We may disclose information to comply with lawful requests or to protect rights and safety.

4. Data Security

We implement technical and organizational measures, including encryption, access control, and monitoring, to protect your personal data. However, no system is fully immune to breaches.

5. Retention

Personal information is retained only as long as needed to fulfill platform purposes or comply with legal obligations. Deletion requests may be submitted to our support team.

6. Your Rights

If you are a U.S. resident, you may request access to, correction of, or deletion of your personal data by contacting us. We will respond in accordance with applicable laws, such as the California Consumer Privacy Act (CCPA).

7. Children’s Privacy

The Mosh Admin Panel is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from minors.

8. Third-Party Tools

Our platform may use tools like Google Analytics or Stripe. These third-party services operate under their own privacy policies. We encourage reviewing them.

9. Policy Updates

We may revise this policy from time to time. All changes are effective immediately upon posting. We recommend reviewing this page regularly.

10. Contact Us

If you have questions, requests, or concerns about this Privacy Policy, please contact our U.S.-based team at: support@moshusa.com.